FAQ
Does Alpha Medthrift Scientific Co. offer free shipping?
Alpha Medthrift Scientific Co. offers free shipping on any order over $250. See Shipping Policy page for specific details and exclusions.
How long has your company been in business?
Alpha Medthrift Scientific Co. has been providing high quality medical, surgical, and laboratory equipment & supplies since 1987. We have been family owned and operated for three generations and remain committed to finding solutions for you our customer.
Does Alpha Medthrift Scientific Co. bill my insurance company or Medicare?
Alpha Medthrift Scientific Co. is not authorized to bill private insurance companies, Medicare, or Medicaid. We are solely a provider of medical, surgical, and laboratory equipment & supplies.
What is your return policy?
Orders from Alpha Medthrift Scientific Co. are non-returnable. If an item was shipped incorrectly or damaged in shipment, please notify us within five days of receipt so the correct merchandise can be sent.
What payment methods are accepted?
Alpha Medthrift Scientific Co. accepts Visa, MasterCard, Discover, and American Express for online orders.
Can I place an order over the telephone?
Yes. Please call 1-800-836-1743 to place your order today. We look forward to exceeding your expectations for customer service!
Once an order is placed how can l track it?
After placing your order you will receive a confirmation e-mail with your order number. Your order status will be visable via your My AMSCO Account on our website. You may also call an Alpha Medthrift Scientific Co. representative with questions at 1-800-836-1743.
Once I place an order, how long until I receive it?
Generally, orders will be in transit within one business day. Orders for non-stock items will be in transit within three to five business days.
What are your hours of operation?
Orders can be placed online 24 hours a day. An Alpha Medthrift Scientific Co. representative can be reached Monday through Friday from 8:00 am to 5:00 pm central standard time.
